🎯 Privacy Policy – Kalai Balloons

At Kalai Balloons, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://kalaiballoons.com and make purchases from us.

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1. Information We Collect

• Personal Information: Name, email, phone number, shipping/billing address.
• Payment Information: Handled securely via third-party gateways like Razorpay (we don’t store card data).
• Order Details: Products purchased, order amount, delivery preferences.
• Usage Data: IP address, browser type, device information, referring URLs.

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2. How We Use Your Information

• To process and fulfill your orders.
• To communicate order status and updates.
• To improve website performance and customer experience.
• For marketing, offers, and updates (only if you’ve opted in).

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3. Cookies

We use cookies to:

• Maintain your login/session.
• Save cart contents.
• Analyze website traffic using tools like Google Analytics.

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4. Third-Party Sharing

We do not sell your data. We only share your data with:

• Payment gateways (e.g. Razorpay)
• Delivery partners (e.g. Shiprocket)
• Legal authorities (if required by law)

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5. Data Security

We implement strong security measures and SSL encryption to protect your data.

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6. Your Rights

• You may request access, correction, or deletion of your data at any time.
• You can opt out of marketing emails via the unsubscribe link.

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7. Contact Us

For any privacy concerns, contact us at:
📧 contact@kalaiballoons.com
📞 +91 7200004915