📄 Terms & Conditions – Kalai Balloons

By accessing and using https://kalaiballoons.com, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. General

Kalai Balloons offers decoration services and party products across India. Our site is intended for customers aged 18 and above.

2. Orders & Payments

• All orders must be prepaid via Razorpay or other accepted methods.
• Orders will be processed only upon successful payment.
• Prices are subject to change without notice.

3. Shipping & Delivery

• We deliver across India through third-party logistics like Shiprocket.
• Delivery timelines are estimates and may vary based on location.
• Delays due to weather, strikes, or courier issues are not under our control.

4. Cancellation & Refund

• Orders can be cancelled only before they are dispatched.
• No refund is applicable once a product/service is delivered.
• For damaged or wrong products, contact us within 48 hours of delivery.

5. Product Images & Descriptions

We strive for accuracy, but colors and appearance may vary slightly due to photography and lighting.

6. Intellectual Property

All content, logos, and product photos on our website are owned by Kalai Balloons. Unauthorized use is prohibited.

7. Limitation of Liability

Kalai Balloons is not liable for any indirect, incidental, or consequential damages arising from use of our website or services.

8. Changes to Terms

We reserve the right to update these terms anytime. Continued use of the site means you accept those changes.

9. Contact Us

For support or queries:
📧 contact@kalaiballoons.com
📞 +91 7200004915